Average price €35 Special request
The setting was very nice but the service was inattentive. They seemed understaffed although it wasn’t crowded. They brought the one appetizer we’d ordered at the same time as our two entrees ... and we had to serve ourselves our wine. Server never asked us how our meal was. And the food was just average. Way overrated on this site.
Thank you for your comments about your visit to our restaurant SINTONIA. We regret what happened and we will share your comments with the person in charge of the restaurant, excellence in service is one of the most important aspects for the SINTONIA team. We will continue working to offer every day the best service to our customers. We wish to have your visit soon, in which we hope to exceed your level of satisfaction.
We arrived and were greeted with a big smile from a nice girl. From there it all went downhill. Three different servers kept coming by the table at different times asking the same questions. All 3 of them asked if we wanted bread ...but we still had to ask for bread 4 & 5 times before it was served. I grew up in the restaurant business and I’ve owned restaurants and I realize how touch a business it can be. In this case, there were only 4 tables in the whole restaurant so there was zero reason for anything less than top notch service and food. The croquettes were good. Gazpacho had cream in it!? And too and overdose of vinegar :(. The rice dish was just plain sad. I’m usually not so brutally honest unless I have good things to say but I hope this is a wake up call. This place is in a great location and had big potential. Wish them well!
Thank you for sharing your experience at SINTONIA restaurant. We'll share your feedback with our team to keep improving. Hope to see you again in our restaurant.
I came here with my partner to celebrate our second year anniversary and the venue was perfect. The service was excellent. Nuria, Natalia, Ornelia and Damian made sure we had everything at all times. The food was also really good. We will definitely come back!
Caught servers in a shift change and nobody checked on how our main course was prepared. Hake in papilotte was prepared in a film paper and was grossly undercooked and not the least bit appetizing. To restaurant credit they did charge us for them when they saw how little was consumed. Third entree a steak was excellent. Nice restaurant and would try it again but need to make sure customers are taken care of during server changes.
Thank you for your comments about your visit to our restaurant SINTONIA and for taking the time sharing your experience. We regret what happened and we will transfer your comments to the responsible person so that she can take the appropriate measures in this issue, since excellence in service is one of the most important aspects for the whole team. We hope to have you again soon in SINTONIA.
Food was decent but service was terrible. We ordered a steak with bearnaise sauces but they served us a different sauce and couldnt make us th me sauce we ordered even On the menu. Then we waited almost 10 minutes to get menus and winemenu we didnt even get until after we asked for it after ordered our Food. Finally the kept forgetting our table. Will never go again.
Thank you for your comments about your visit to our restaurant SINTONIA. We regret what happened and we will transfer your comments to the person in charge of the restaurant so that she can take the appropriate measures in this issue, since excellence in service is one of the most important aspects for the entire SINTONIA team. We will continue working to offer every day the best service to our customers. We wish to have your visit soon, in which we hope to exceed your level of satisfaction.
Lovely food amazing service. Quite quiet but was a Sunday night and is newly opened!
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